Feature Requests
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Multiple Billing Accounts using One Login

Rob Dokuchie shared this idea 6 years ago
Under Consideration

We desperately need to be able to use ONE login for multiple billing accounts.

I'd prefer a username and password login, after which the client could view each of their billing accounts.

We have multiple clients who have multiple businesses, but only want to use one email for correspondence. Changing WHMCS to utilize username/password instead of email/password would allow us to create seperate billing accounts under the same contact.

No sub accounts won't suffice, no forwarders are not a solution, and yes we do have more than one client who needs this.

Comments (172)

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release 7.8 appears to have this feature implemented. Testing all setups for customers to ensure we are fully covered...

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You're confusing multiple credit cards with multiple billing account management.

Completely different topics.

If WHMCS actually implemented this feature, we would know. It's a big enough change to alone warrant it's own version number. I imagine we have to wait for 8.0 to see this as that will likely be a major code rewrite.

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you can have multiple products and multiple domains in 1 main account. Each account can have sub-accounts. Each product can have a different card/payment address.

We're 80% of the way towards what you want I think - the part that's 'missing' is the ability to tie one sub account to a subset of the products and domains.

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Where are you getting this information?

The idea is that with one user account, you can be connected to multiple other accounts. If WHMCS breaks from the "user" owns an account and instead is just affiliated with an account, accounts can have multiple users attached to them with different roles allowing each user to be affiliated with multiple accounts. Allowing you and I to have control over one account while we each have our own accounts that only we have control over.

This topic has never gotten any direct comments or attention from WHMCS, so please share your source that says they are working on this feature!

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Hey @greghl,

These are a couple other scenarios that would be fixed if it was truly implemented.

Scenario 1: I have a developer that needs access to client A, B and D. They can have their account tied to their email account and see the products for the clients they're account has permission to. When Client A doesn't want to give them access, they just revoke it and it's not visible when the developer logs in.

Scenario 2: Developer creates a new hosting product and wants the client to pay for it. The developer can add the client to the account and the client can pay for it. The developer would also have access to make the the client the administrator of the product and remove themselves at any point.

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greghl can you confirm where you’re seeing this?

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The tiered account access is quite accurately setup over at GoDaddy. If there's any doubt or question on how this should be setup, they can be used as the example.

The billing and account admin/management roles that we've been asking for has been very clearly outlined by several folks on this thread.

It might be the case that there's simply too much filler between the quality content here, but a thorough read through by any admin (with no more than half a brain) should easily be able to connect the dots.