Feature Requests
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Multiple Billing Accounts using One Login

Rob Dokuchie shared this idea 6 years ago
Under Consideration

We desperately need to be able to use ONE login for multiple billing accounts.

I'd prefer a username and password login, after which the client could view each of their billing accounts.

We have multiple clients who have multiple businesses, but only want to use one email for correspondence. Changing WHMCS to utilize username/password instead of email/password would allow us to create seperate billing accounts under the same contact.

No sub accounts won't suffice, no forwarders are not a solution, and yes we do have more than one client who needs this.

Comments (125)


i would also like to add that it could be as simple as having the ability to have one client account, be granted control over other client accounts in terms of billing. I think this would be the simplest implementation and help get it out the door quicker. this feature is a must.


I guess that WHMCS already has everything that is needed to do this, with a very small implementation.

With one single master account, the client can create sub-contacts and these sub-contacts can have different details address details and be applied to the invoices.

I think the necessary changes are:

  • Do not force sub-contacts to have an email. If there isn't an email, the user can not login, fine, but the invoices can, at least be applied to each sub-contact.
  • Each service should be assigned to a sub-contact (for invoice purposes)

I was going to say that each sub-contact needs to have its own company name but this is already there! Amazing!

So... I don't see how a simple implementation like this is still not implemented after 5 years.

Let's hope...


how about creating a user tier:

- SuperAdmin (the one ring, to rule them all)

- Admin (can be assigned moderation of Reseller accounts and customer accounts)

- Reseller (can be assigned to manage customer accounts)

- Customer

i don't mean to circle back around on how crazy it is that this feature isn't available already... but, I am ;)

whereas, I realize that GoDaddy (and the other big players) associate account info to email address and client info... we're not GoDaddy. WE are the niche group of growing entrepreneurs, who sometimes need to bend the "norm" or write the rules. ..,to grow as small companies, entrepreneurs, and free thinkers! ;)


This is a great way to break down the hierarchy and would work quite well if implemented.

  • SuperAdmin owns the account, and has access to everything from billing to ordering & managing services.
  • Admin has access to everything except deleting services, can create new services & assign users to them.
  • Reseller (or "Support" \ "Web Dev") have access to help customer accounts via pass resets & other tools.
  • Customers have regular access to their assigned services.

But with this ticket being open for 5+ years now, I wouldn't hold my breath that WHMCS is going to implement these much needed changes.