Feature Requests
Share ideas, discuss and vote on requests from other users in community

Make Reason for Cancellation Request optional

Dennis Skov Hermannsen shared this idea 1 year ago
Under Consideration

I don't see the point in forcing users to enter a reason for cancelling their product.

If a customer has had a bad experience, it will only anger them even more if they have to spend time filling out a form.

I'd like the option to make it optional.