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Due date shift.

  • Terry Thorpe shared this idea 10 years ago
  • Automation
  • 2 Comments


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Due date shift for webhotell with bundled domain. Shift forward to prevent customers losing domains when they pay ON due date and bank processing time is a couple of days - meaning domains expire in the meantime and customers lse access to their services, despite having paid 'on time'.

3 Comments

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Samuel Draper commented 6th January 16
The functionality to 'specify how far in advance of the Expiry Date to set the Next Due Date' as found at http://docs.whmcs.com/Domains_Tab#Sync_Next_Due_Date needs to be made available for all products and services, not just domains. For the same reasons given in the article that it has been provided for domains, it really is a must for services like hosting renewals.
Terry Thorpe commented 15th December 15
No it is NOT possible. We have lost dozens of customers due to this not being possible. See our support ticket for further information. Or read the original request properly.