Feature Requests
Share ideas, discuss and vote on requests from other users in community
 

Domain expiration email

Jorge shared this idea 5 years ago
Investigating

We need to be able to automatically send a "domain expired" email, so we can confirm it's expired, talk about the grace period/redemption fees, etc.

Comments (3)

photo
1

In December 2012 the ICANN (Internet Corporation for Assigned Names and Numbers) has changes their terms of use.

Within five days AFTER the expiry of a domain, the owner must obtain a further announcement.

This change is required from 31 August 2013.

photo
1

We provide the email template ‘Expired Domain Notice”. This was added in 2014 - please read the blog post located here: http://blog.whmcs.com/?t=98403 for details on how to configure this properly.

photo
1

It's good that the feature to send emails after expiry was added (a few months after it was needed though).

Now, there should be a different email template for expired domains, because we need to confirm that the domain expired, and that there are redemption fees and periods, etc. We can't do everything with one email template only.