Feature Requests
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Custom Service Status

Aniruddh Joshi shared this idea 6 years ago
Under Consideration

Sometimes we need more than just hosting based order status. We don't always sell hosting products/services with WHMCS. ;)

It would be great if WHMCS can come up with a way to set custom service status in upcoming major update.

Comments (6)

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Such as for example Restores. After a restore is performed we can only set it to active, cancelled or terminated. It would be nice with a completed status as well.

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I would love custom statuses for domains.

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+1 on this. There's another request with 30+ votes for this.

https://requests.whmcs.com/responses/option-to-display-custom-statuses-to-the-client

WHMCS chooses to ignore it unfortunately for the past 2 years.

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This is a requirement. We all operate our businesses differnetly

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We need this as well.

Many times customers asks the live support that why their service is still pending while they already paid! Every time we have to explain them that it is being installed and it will be active soon.

We just need to change "pending" to "in progress" status.

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This would be very useful to use in conjunction with the email marketer as well.