Feature Requests
Share ideas, discuss and vote on requests from other users in community
 

Custom From name on Support Tickets

Keith shared this idea 3 years ago
Under Consideration

We would like to customize support email from names. For example "First Name - Company" (John - Doe Co.) with <[email protected]> as the email address. The display name would change based on the admin that responds. Having this from name personalizes the emails our clients receives and makes them more likely to respond to the messages.