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Complete WHMCS Documentation

AssociatedVOIP shared this idea 5 years ago
Completed

I, for one, would like to see the documentation for the whole system improved.

Too often I try to perform a task and the documentation is simply lacking,

so I end up spending precious hours to find the answer in forums or on

the internet.

WHMCS... you need to add completion of the documentation to your improvements checklist~!

IE: Documentation on setting up email templates...

From the documentation"

Merge Fields

In email messages you can enter merge field variables which are then replaced at the time of sending automatically with the users data.

The merge fields available in your message depend on what type

of email you are sending. For example if it's an email related to a

client you can include client fields only, but if it's a product related

email you could include product details as well as client fields.

The exact list of fields you have available in any email message

you are composing are listed directly below the message box with the

field description and merge field code. Clicking on the description will

insert the merge field at the point of your cursor in the message.

Where is the list of what the available merge fields mean?

{$service_server_name} vs {$service_server_hostname}

I know it would be simple to send myself an email with all the merge fields in it to see what they mean, but I should not have to spend the time to do that.

We can't read minds!!!

Please complete your documentation!!!

Comments (2)

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Hi,

Admittedly the documentation could be improved in places. It has been a while since iv'e read it however I've heard that certain areas such as the Licensing Addon lacks a little when it comes to the documentation.

-Grant.

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GrantW wrote:

Hi,

Admittedly the documentation could be improved in places. It has been a while since iv'e read it however I've heard that certain areas such as the Licensing Addon lacks a little when it comes to the documentation.

-Grant.

The documentation for the licensing addon lacks a huge amount, I had to do a lot of searching on the forums and in the end I had to submit a ticket to get an answer, which I had to wait more than 20 hours for a one line reply.