Feature Requests
Share ideas, discuss and vote on requests from other users in community
 

Change the dedicated servers/VPS order for NS and hostname

Anonymous shared this idea 4 years ago
In Progress

In the product group you can choose VPS/Dedicated server group when adding a product, by doing this the order form will reflect:

Hostname:

NS1:

NS2:

root pass:

Which is all good.

The issue is when a user fills this information in and places the order

the fields Hostname:, NS1:, NS2: all duplicate the information.

Example

Hostname: server.something.com

NS1: NS1.something.com

NS2: NS2.something.com

Place the order and the backend results are:

Hostname: server.something.com.something.com

NS1: NS1.something.com.something.com

NS2: NS2.something.com.something.com

A simple remedy would be to limit the NS prefix field to 4 so NS1 or DNS1

Or to better explain what the user should do and have text already in the field showing as an example.

Comments (2)

photo
1

Hi,

Thanks for taking the time to provide your feedback. This situation can arise when ordering a dedicated server product whilst the "Require Domain" option is ticked in the product configuration. This is an atypical configuration, that said we appreciate it is a entirely possible configuration. Case #CORE-9759 is open internally with our development team to prevent the domain field from being double-populated in a future release.

In the meantime, the workaround is to UNtick the "Require Domain" checkbox in the product configuration.

photo
1

Is that really "in progress" ?

Because I'd like to ask you to consider allowing admins to hide those fields. They are useless in a lot of situations.

Mostly only confuses less experient buyers.