Feature Requests
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Allow changing limit of POP3 import on support ticket

hanoon shared this idea 6 years ago
Already Possible

Exceeded Limit of 10 Tickets within 15 Minutes

show up here Ticket Mail Import Log (Utilities > Logs > Ticket Mail Import Log)

Comments (2)


tthsthis has just caught me out, i would like to be able to disable this for busy clients or services


Hi Ashley,

The Setup > General Settings > Support tab > Ticket Reply Email Limit option allows you to customise this.

Here's the documentation about it: https://docs.whmcs.com/Support_Tab#Ticket_Reply_Email_Limit