WHMCS offers no way of checking to see how an e-mail will look once you've edited it, short of making a fake account or waiting until a customer receives one, which isn't the best plan if you've screwed up a "merge field" and it looks terrible / doesn't work.
It would be good if you could make it so you can click a button and it pops up with a window or shows an area on the page showing how the e-mail would look if a customer received it (with false data, just as long as we can see it's doing / showing what we want to see!) without having to faff about with fake accounts.
Twice now I've noticed that I've made a mistake with an e-mail template without realising it, only finding out later when checking what e-mails customers have received...
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A year has passed since I last checked this and it's still "under consideration".
I feel it is quite important as you could easily look very unprofessional by sending something that doesn't look good once it gets to the client.
A preview window and/or a "send test email" button to send to the current admin's email would be ideal.
Then there's the email composition tools and marketer rules... but that's another issue.
Having to send ourselves e-mails on a live system isn't ideal