Ability to stop sending payment reminder emails for specific clients
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ErikL shared this idea 8 years ago
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Right now we can disable sending overdue notices on a per client basis. Using the "
Don't Send Overdue Emails" option in the client profile.
When this option is selected the payment reminder emails are still being sent. Only the overdue notices are blocked.
We need an extra option to disable the payment reminder emails too since some clients have a special payment agreement with us.
Don't Send Overdue Emails" option in the client profile.
When this option is selected the payment reminder emails are still being sent. Only the overdue notices are blocked.
We need an extra option to disable the payment reminder emails too since some clients have a special payment agreement with us.
Merged Ideas
Disable Payment Reminder Notifications on a Per Account Basis
The automated 'Payment Reminder Notification' is useful in most situations, however, for clients that have setup automated payments on the day that the invoice is due - it's a redundant reminder, and we've received a few requests to disable it. Similar to how the "Don't Send Overdue Emails" option can be set on a per account basis, a similar "Don't Send Payment Reminders" checkbox in each client's profile would also be a huge help.
The automated 'Payment Reminder Notification' is useful in most situations, however, for clients that have setup automated payments on the day that the invoice is due - it's a redundant reminder, and we've received a few requests to disable it. Similar to how the "Don't Send Overdue Emails" option can be set on a per account basis, a similar "Don't Send Payment Reminders" checkbox in each client's profile would also be a huge help.
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My clients all have PayPal subscriptions and they only want the recipe of payment, they don't want the invoice.