Sync should mark domains that have been transferred out as Cancelled - or new state, "transferred out"

Agreed, the word cancelled can cause some confusion to clients.

+1

We have been waiting for this for a long time but still not implemented. I would like this feature to be included in 5.2 release. Transfered Out may be the best tag for this.

Maybe use already present "inactive" state?

+1

WHMCS should really buck up on their domain related features.

There are many things that should be added to the sync option:

1. Whitelist of domains to skip in the sync.
2. Sync button on domain page for each domain.
3. Sync button on summary page to sync selected domains.
4. Sync button on Clients > Domain Registrations page.
5. Option to change status for domains that are not in system (transfers away, deleted, expired and removed, etc.).
6. Option to tell the Cron Sync what Client to start on.
7. Configurable Domain Sync Limit.

This list is certainly hitting the nail on the head.Whitelist of domains to skip in the sync.

1. Sync button on domain page for each domain.
2. Sync button on summary page to sync selected domains.
3. Sync button on Clients > Domain Registrations page.
4. Option to change status for domains that are not in system (transfers away, deleted, expired and removed, etc.).
5. Option to tell the Cron Sync what Client to start on.
6. Configurable Domain Sync Limit.

9. Mass Domain Admin Functions (Sync, Renew, Transfer, etc)

I fully agree, at the moment, as everyone knows this has to be done manually, its really embarrassing and makes you business look not so professional when a invoice is created for a domain name that was transferred away months ago.

This capability should of been in from day one.

I agree that the "Transfered Out" Status is what needs to be added

This is definitely a must have feature for the domain sync. R-n-R makes a very good point on the fact that invoicing for a domain that is no longer with us.

This should be given some real consideration for immediate implementation.

"Transferred Out" status +1

Austin Linford's list +1:

1. Whitelist of domains to skip in the sync.
2. Sync button on domain page for each domain.
3. Sync button on summary page to sync selected domains.
4. Sync button on Clients > Domain Registrations page.
5. Option to change status for domains that are not in system (transfers away, deleted, expired and removed, etc.).
6. Option to tell the Cron Sync what Client to start on.
7. Configurable Domain Sync Limit.
8. Option to sync domains with status set to "Expired".

Even if it's just for us to use manually - Can't WHMCS take 3 minutes to implement the "Transferred Out" status?

It really wouldnt take much to add it into the domain sync job.

Something like this would do it.

if ($registrar != $assigned_registrar) { # Update Status to transfered away}

@cjdhosting - the 'simple' method you propose would break too many other things unless it was (a) ignorable and (b) tied to the _current_ status

This mod/feature needs two things to work properly

#1 a 'Transferred-Out' Status in WHMCS

#2 the inbuilt registrar modules to implement proper callbacks on each event as some 3rd party modules do.

Are we any closer to having a proper 'transferred-away' status ?

As for the inverse, I would also like to see an occasional check for domains marked as canceled/expired/transferred to see if they are active again.

There has been, in the past, a domain or two that had been inadvertently marked as inactive, which then causes the domino effect of improper emails and invoicing issues. Some error checking, if you will.

Any update on this badly needed change that shouldn't take long to do?

"Transfer out" can work with both two domain resellers on same registry? If we make a request for transfer from this domain reseller account to another account?

+1 for "transferred out" + date

Absolutely I agree.

If its set to Canceled, that is fine with me. Transfered out, even better.

+1 for "transferred out" + date

+1 for "Transferred Out" + Date + New Registrar

+1 for "Transferred Out" status + Date

+1 for Option to sync domains with status set to "Expired" (check 2-3 months back would be enough)

Still Looking for a Transferred Out status + Date it was transferred, It would be nice to have the gaining register. But for sure Transferred Out and Date of Transfer.

Very badly needed. This would be the most important feature for me that I think should be focused on in the next revision.

Hi,

Thanks for your comments and votes on this idea so far. The obstacle we see is that most domain registrars don't 'push' API commands when a domain is transferred out.

So the domainsync script would have to figure out when a domain is transferred away, the response it would get from the registrar is 'domain name not found' so the question is; what criteria would like to see it use to determine this response indicates the domain is transferred away? Here are some ideas:

* The first time the domainsync.php detects a domain is not found, mark it as transferred away

* If the domain is reported as not found 4(?) times, mark it as transferred away

* If a domain is not found after 4(?) times, it is added to a list in the admin area under the Domains tab, where a list of potentially transferred out domains list listed for approval by staff.

What happens if the domain registrar has a fault at their end and incorrectly indicates domains are not found when they legitimately exist. How could such a situation be protected against?

Unfortunately the idea of finding out which registrar a domain is currently registered through and comparing it against the register in WHMCS wouldn't work as the data provided to domainsync.php by the registrar does not include that information.

John, a first step would be a new status "transferred out" in the drop-down field, so we can at least do the work manually. Right now, all we can do is marked those domains as cancelled.