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Option for Registrar-Lock



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Not all TLDs supports a Registrar/Transfer-Lock, so it would be nice if WHMCS has an option (like the EPP Code, ID Protection, DNS Management) in the Adminarea so that we could say WHMCS which TLDs support a Lock and which not. And when the lock is not supported, WHMCS has to hide this Functions in the Clientarea because that confused many clients.

9 Comments

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Steve Kemp commented 2 days ago
this needs to be part of the functionality of the whmcs core...

.au domains for example do NOT have any registrar lock functions and we have tonnes of clients trying to lock or unlock the domains when they cant then they complain about the issue
Michel commented 1st August 24
The foundation of WHMCS is really solid and quite easy to extend and customize, thanks to the hooks. Something basic like this is manageable, but we now have so many hooks and customizations in use that writing our own software (as we did initially) is becoming a viable option again. And really, only because something like this should have been included in the first place.
Anthony Galliot commented 12th September 23
All my customers ask me why I can’t lock my domain? Please fix this
Eric Caldwell commented 4th April 24
You might need to change registrars. I use eNom and we can lock/unlock them easily as can our customers from within WHMCS. This is a registrar module feature, not a WHMCS feature issue.
Kai Schwarz commented 21st August 23
No, this is still left to the Registrar Modules.
Grzegorz Ciupek commented 21st June 23
has it been introduced? I have the same problem...
Kai Schwarz commented 6th October 21
it has to

* hide the menu entry
* not show the domain as unlocked (and not to ask about locking it)

This is just confusing for end-customers and ending in support tickets for resellers and finally registrars.

Cheers
Kai Schwarz commented 6th October 21
If WHMCS' will cover it over an option, it is a possibility, but I guess it can be achieved a lot easier.
Registrar can cover this over _GetDomainInformation function integration by returning null (unsupported), true (locked), false (unlocked) there for the registrar lock status. It would be sufficient if WHMCS just considers this correctly.
sitesme commented 8th June 20
This should be a standard feature, it shouldn't even be under the feature requests. Does not make any sense to "alarm" our customers by telling them (in red) that their domain name is not locked, and then nothing can be done about it.