The iPhone app feels dated and old. It could do with a refresh to support newer phones such as 7/8 plus and iPhone X!
A little app make over is needed too :)
I agree with this, the app hasn’t been touched for almost 3 years when they modernised it
For the iPhone 5! Also if you do decide to update the app
Could we add notifications when support tickets come through
You can get push notifications using our integrations with HipChat and Slack. Have you tried those?
Does 'in Progress' mean that it gets a full Make-Over amd an IOS 12 LOOK OR JUST SOME ADDED FEATURES. also the android version is waiting too
We are creating a brand new app for iOS and Android from the ground up.
Will you be wanting beta testers for the new app?
There are currently quite a few functionality issues with the app, naming a few below:
Current app are designed only for MASTER administrator, I think this shouldn´t be like this, hope the new app be better.
I have cancelled my app license until new app release comes.
Will point some issues i found that could also be problema for other users, if so, lets vote to ensure all things wil be fixed with new app, otherwise we will wait long time again.
1- would be nice if new app allows us to edit name of our company, instead of having aWHMCS and iWHMCS on the top off main page.
2 - Curently app works with SAME API access to all users, this means, if we want for exemple full administrator to access the app and also sales departament, or even support department, roles permitions will be the SAME for all users, I have tested support department on the app and support department are able to do everything that full administrador can do, please FIX IT.
I also think that the app pricing should be reworked to a single payment, $2.99/mo//$29.99/y is too much in my opinion, as the admin area is also now more mobile friendly.
I used to use the app, but it was mostly useless for us. Too many missing features, bugs, or problems. I'd love to see a new one, especially that would make it easier to respond to tickets on my iPad. That would be a game changer.
I'm pleased to announce the start of the Technical Preview for our new WHMCS app for iOS and Android!
Blog post: https://blog.whmcs.com/133605/introducing-the-new-whmcs-mobile-app
Please check out the preview app today: https://www.whmcs.com/preview/mobile
Then share your feedback with our community: https://whmcs.community/forum/505-whmcs-mobile-app-technical-preview-feedback/
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