Configure specific support departments for Support Ticket Feedback
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Tyler shared this idea 11 years ago
- Support
- 6 Comments
14
Votes
It appears the 'Support Ticket Feedback' feature will send an email to all clients once their ticket is closed. While this is a great start, it doesn't work for departments such as abuse@.
It would be great to specific which departments to send out the feedback request, I see it only being valuable for support-related requests.
It would be great to specific which departments to send out the feedback request, I see it only being valuable for support-related requests.
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