Feature Requests
Share ideas, discuss and vote on requests from other users in community
 

Adding a Banner on the support ticket system in case of an network issue

Bernd Hilmar shared this idea 2 years ago
Under Consideration

In case a network issues happens a huge amount of clients are always writing the same, what is known. So in the case, if there is an issue entered in the Network-Status, it should be displayed a Banner (with a message that can be customized in different languages) on the Ticket creation page - that there is a known issue and that therefore is no need to open a new ticket -> with a link to the Network Status page, telling the people they will be updated here.