Feature Requests
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Slack Notifications for Private Groups

Lucas Matheus Pena shared this idea 11 months ago
In Progress

Hello, the WHMCS Slack notification module currently uses channels exclusively so that notifications can only be sent to public channels. The code does not use the group.list or conversations.list API commands to search for particular groups. I think if I had the option of sending tickets to private groups it would be a good idea because we could use the work groups that only the support staff has access to.

Comments (6)

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This functionality is very necessary. Do it please!

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Can I like multiple times? :)

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I'd really like that too.

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YES FOR THIS ONE!!!! We absolutely need this or else we can't use the slack integration! Please help.

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Generally, private channels using by admins. So, notification need is for they :)

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You already have slack integration working, just enable the ability to use private channels. Or just allow us to input the channel name and a webhook URL.