Dustin C
shared this idea
11 years ago
167
Votes
We should have the ability to implement timers, just like Ubersmith.. should we need to follow up with a client (sales lead) and or support maintenance windows etc we should be able to set timers on tickets for specific time/days.
Featured Comment
We're pleased to announce that the 8.12 public beta is now live, featuring Scheduled Actions for Support Tickets! Please test it out, and let us know your feedback during the pre-release period via the Community thread below.
Beta information: https://preview.whmcs.com/
Feature Documentation: https://docs.whmcs.com/support/ticket-actions#scheduled-actions
Discussion: https://whmcs.community/topic/345218-scheduled-actions-for-support-tickets-share-your-experience/