Hello,
We have the following issue,
Unregistered users placing an order will at checkout (checkout.tpl) create an account, and fill in details.
When selecting country of residence outside of our country, tax is not updated in total due today. Naturally this can and has confused some customers.
Even though the invoice being sent out is correct, the visual feedback in checkout will still display tax.
We suggest that country selector triggers a re-calculation of total due today, so that tax can be updated.
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Thanks for this suggestion.
At present visitors can obtain a clearer picture of their total including appropriate taxed via the "Estimate Taxes" tab on the previous stage of the checkout process; the view cart page.