The old PayPal module allowed to disable subscriptions and to only allow PayPal for one-off payments.
I would like to see this feature in the new PayPal module as well so we can switch to the new module since we don't want to deal with PayPal subscriptions. We have credit cards for that.
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paypal,paypal subscription
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We have often had the case that customers created a subscription when ordering and forgot it on the next invoice 1 year later and then paid the invoice amount by bank transfer. By the PayPal subscription payment it came so to double payments and stress with the customers.
Therefore we do not offer subscription payments anymore and hope that this will be considered in the new module soon.
The decision if we want to offer subscription payments or not should be up to us and not WHMCS.
What about one time payments?
Does it also create a PayPal subscription?
Is there a need to have such a subscription when this is a One Time fee?
On a single order a customer orders hosting for a one year at a time (because that is all I offer) but they register their domain for 5 years at a time. How do subscriptions handle that?
Beyond that, it is not PayPal or WHMCS's place to tell us how to run our business. If we choose to not have subscriptions, why suddenly force us into that model?
We have customers who have monthly and quarterly services for example and on credit cards they are just being charged whatever it is on that date and if there were additional one-off services billed they can all be charged by the system automatically whenever the due dates are while from my understanding back then that was more complicated with PayPal since it required customers actions.
If PayPal can be operated/charged the same way that credit cards can then that's OK, but as long as that is not the case I don't even want to give customers the impression that we can auto-charge services to their PayPal accounts because then they need to remember what is being automatically charged and what they have to pay manually.
Thanks for your suggestion.
We know that one of the pain points of PayPal subscriptions was clients accidentally creating new subscriptions when they had one already. The new PayPal module contains measures to prevent this.
Can you help us understand the other reasons you don't want to offer PayPal subscriptions?