Currently when a client goes to pay an invoice there is no option to pay with credits, they have to select to Pay with PayPal and if they have enough credits it's taken from them.... This is confusing.
Why not add a simple "Pay with credits" if they have enough?
Thanks for your suggestion. If a client has a credit balance at the time of invoice generation, it will automatically be paid using credit. If the credit is accrued after the invoice is generated, an option appears to add it to the invoice (see attached).
David Askew
commented
14th October 17
John,
Then why do I see this when I login to my own account which has plenty of credit on it and it's like i'm signing as a new user with no option to pay with credits?
Official Response
WHMCS
commented
14th October 17
Hi David,
That looks like the order form rather than an invoice. I invite you to submit a new request in the Order Form category, specifying you'd like this option added to the order form.
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Thanks for your suggestion. If a client has a credit balance at the time of invoice generation, it will automatically be paid using credit. If the credit is accrued after the invoice is generated, an option appears to add it to the invoice (see attached).
Then why do I see this when I login to my own account which has plenty of credit on it and it's like i'm signing as a new user with no option to pay with credits?
That looks like the order form rather than an invoice. I invite you to submit a new request in the Order Form category, specifying you'd like this option added to the order form.