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Cancel X days overdue invoices

  • Angelica Costa shared this idea 10 years ago
  • Payments/Billing
  • 56 Comments


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Sometimes clients do not cancel their plans and their invoices are overdue, still there active messing our reports.

It would be nice if in the automation settings (cron) there would be an option to mark as cancelled invoices that are x day overdue.

E.g: Cancel invoices that are [u]100[/u] days old past their due date.

68 Comments

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Lee Mahoney commented 21st August 22
While we wait, I've created a hook for this: https://github.com/leemahoney3/whmcs-cancel-overdue-invoices
sitesme commented 22nd September 22
Great job Lee!
Dario commented 25th September 22
Good Job! Thank you!!
Websavers commented 9th January
Thanks Lee!
Marco commented 3rd June
Tnks, compatible with whmcs 8.6? :D
Danny Clowes commented 11th June 22
This very interesting feature please do add this to WHMCS.
forWHMCS commented 20th April 22
What I did was build a hook to cancel all invoices that are overdue past 30days, automatically change them to Cancelled.
xxxmicrobexxx commented 5th May 22
How about sharing it...
AzeDK commented 1st June 21
Why is this not a feature yet?
Aidan Taylor commented 28th March 20
This needs to be a feature.
Michael commented 25th February 20
this request is 7 years old... very unlikely that this will be done.

I made a hook for that, which you can dl here:
https://github.com/wolkenbauer/whmcs-cancelinvoice-hook
Kjetil Pedersen commented 25th February 20
Thanks!
bema commented 4th March 20
Thank you!
CN Developers commented 8th April 20
Thanks!
Lucas sutton commented 14th January 20
This is a very good idea. And for sure needs to happen.
James commented 13th January 20
any update?
R-n-R commented 10th December 18
The easy fix would be when the CRON runs to Terminate a Service/Product to also just Terminate the Invoice.
Now, if there happens to be an invoice not tied to a Service/Product, then allow the Admin to decide when those type invoices are canceled.
Zeeshan Mudassir Hussain commented 5th December 19
i like the idea its logical
Scott Duff commented 19th November 18
I would like to see this as well. Currently this leaves "orphaned" invoices.
John Calveit commented 16th July 17
It's really annoying to remove manually all unpaid invoices.
MarceloP commented 21st May 18
I can tell...
Mason Crollie commented 13th June 15
Support this all the way. How is this not a default feature?
Andrii Balytskyi commented 16th February 15
SELECT id FROM tblinvoices WHERE duedate <= ' ... ' AND status = 'Unpaid'
UPDATE tblinvoices SET status = 'Cancelled' WHERE id = ' ... '

To cron. Thats all :D
kikol commented 18th January
Bluebird commented 5th November 14
this would be very useful! please add this feature.
Michael commented 25th September 14
Think I need to add something for better understanding what we mean with this issue.

There is a HUGE difference between proforma invoice and "normal" (means: VAT) Invoice. In fact a proforma invoice is NOT an invoice at all. It is just a hint that client needs to pay upfront and how much and since when. These invoices can be "cancelled", "deleted" or "painted in red color". It does not matter. After payment, the real invoice will be issued and NOW, there should be an option to disable the "cancel invoice" and "delete invoice" buttons, because these invoice should never ever been touched again or deleted to stay legal. If we want to cancel the invoice NOW partially or in full (for whatever reason) , we have to issue a credit note manually (WHMCS does not provide issuing credit notes) as it is also prohibited by law to issue just another invoice with pure negative balance. Specially for Germany, the credit note must be named exactly as credit note and not "invoice"! (in german: "Gutschrift").