How can we improve WHMCS?

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Cancel invoice = create copy of the invoice but with negative amount

I am in EU and using VAT add on for invoicing.
I have some invoices that have been issued and need to cancel them.

Cancel = create copy of the invoice but with negative amount.

Also this invoice should keep in note original invoice number that it is canceling.

Canceled invoice gets a new invoice number as if it were a regular invoice.

Items in invoice are exact as in original (the one being canceled).
  Cancel Invoice,cancel,invoices,invoice


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And please, add the ability to add a refund transaction, so we can refund money of cancelled invoices
Yes, need this for the Netherlands too. I am having issues with the dutch IRS because of this. They want to see a "credit note"
Must have in the EU
A must have function operation to operate in Spain. Trying to manually handle this but it´s hard to keep up.

Been waiting for this function a long time!