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Allow single monthly invoice for all services/domains

  • Julian M shared this idea 6 years ago
  • Payments/Billing
  • 24 Comments


348 Votes
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Some customers have loads of domains and/or services. It would be great if they got invoiced once per month with all the services/domain renewals in that invoice. eg Create invoice on nth October for all services/domains due to expire in November.

Currently to generate a single invoice for all services due in a whole month, you need to manually adjust the due dates of all such services/domains to be the same and make sure that the payment method selected for all these services are same as well.

30 Comments

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Jacob den Toom commented 27th September 24
A must have!
Morten Sørensen commented 13th September 24
Would be great with some traction on this.
Haavard D. commented 16th January 24
Very strange that nothing happens on this request. It has been open for 5 years, and only one comment from WHMCS back in 2019. And with 256 votes and counting this is really something your clients want. Please start looking into a fix for this.
Haavard D. commented 6th January
After being in contact with WHMCS tech team it seems that the database is prepared to support this as the DB contains fields for both “next due date” and “next invoice date”. If the system supports to set invoice to be generated for alle services/domains on a specific date the same month or the month before it would be solved. I can not see that such functions should be to difficult to create.

Example:
Hosting service (domain.com) has NDD 18.02.2025 and NID 18.02.2025
Domain name (domain.com) has NDD 18.02.2025 and NID 18.02.2025
And as a provider we want all invoices to be generated for this client in januar, we can change NID to 15.01.2025 and collect all services/domains on the same invoice in Januar. For clients holding 100+ services/domains this will make everything easier for all parties.

There is one issue with collection of invoices, and that is if the payment method is not the same for alle services/domains to be invoiced. So i have submitted a new request to override such settings as admin: https://requests.whmcs.com/idea/allow-override-of-collection-invoice-for-different-payment-methods (Currently awaiting moderation by admin)
AzeDK commented 9th June 23
Our customers want this feature, so they don't drown in domain/service invoices being due at random dates all the time.
Stephen Anderson commented 17th May 23
This feature would be sooo helpful. Please add this asap.
Thomas commented 29th January 23
This needs to be implemented for the exact reasons that Kurt explained.
Kurt Ness commented 17th March 22
This needs to be implemented! This is a major issue that I have to switching billing to WHMCS. My clients have come to expect one bill from me for all products and services I provided that month to them, and if they receive a separate invoice for every product or service I provide, they will get very frustrated and upset and confused! Most of my clients are computer illiterate, and only want 1 invoice from me. We need to have this feature added!
Peter Kuipers commented 20th August 21
Well I think all products expiring in this month, domains, hosting any other service would be invoiced on one bill. So then it doesn't matter.
Steve Kraft commented 11th August 21
This is one reason I have running my reseller-domains not on whmcs, they just use a sub-account of my domain-supplier and only have a billing account on whmcs.

Just an example: Atm. a reseller has to pay for approx. 5000 domains per month. That would be a bill a mile long. He gets a .csv extract from us of the domains accrued in the last month and an invoice with a single item and amount. We have developed a system that is linked to our supplier to filter individual domain endings and the corresponding prices of the resellers and at the end it outputs an amount that is billed.

For normal customers/small resellers with around 2-100 positions on one month this will be a great addition. Hope this idea will get into one of the next updates.

Steve
Haavard D. commented 3rd August 21
In case this is added as a function, you have to check the order and also invoice the service related to the domain name in the same invoice. All of our clients have a web hosting service related to the domain name, and it will be very bad if the service is invoiced 14 days prior to the next due date, and all domain names is billed in one invoice in the beginning of the month.

- Haavard
Peter Kuipers commented 29th July 21
This would so helpfull, specially for our resellers now isend like 10000 invoice a year for domains, and i losse commission for every iinvoice !
Michel commented 1st May 21
Please add this option to create only one invoice per month.
Steve Hill commented 11th August 20
another one for this feature, it seems there are ways to do it with expensive add-ons products but the core product should do this, I have just changed to WHMCS since lockdown as I had to lose staff and this saves time, but I have clients raging that they are now getting 100s of invoices for domains throughout the month instead of just one a month.
Michael commented 15th July 20
As this (mostly) affects domain orders, there is a simple solution. Well, not that simple.

We always set domain next due date to the 15th of the previous month, while billing is set to send invoices 14 days before due date. That way, clients always got billed for all domains in the NEXT month at least 15 days before´in one invoice.

That was the only possible way of doing this. But that is working very good.

Example:

Domain original due date : 23.08.2020
Domain new due date set to : 15.07.2020
Invoiced at: 01.07.2020

(watch for domain syncing...!)

That way all domains, tha are due at any day in august. will be invoiced at 01.07.2020

It´s somewhat early billing and some customers pay late because of this, but we simply ignore that.
Hung Pham commented 22nd September 20
Hi Michael. I also set WHMCS sending invoices 14 days before due date. However, WHMCS is still generating different invoices for different domains (with different due dates). Then it's different than what we are requesting at (only) one invoice for all domains in the same month.

Or unless I am misunderstanding your way... Does your WHMCS generate one invoice or multiple invoices for domains?
dahamsta commented 12th May 20
Any progress on this? I currently set all of my customer's products and services to the 1st of the month, but it's a bit tedious and sometimes results in errors.