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Adding More Domain Statuses / Custom or Add Domain Statuses

  • Antonio London shared this idea 3 years ago
  • Domains
  • 2 Comments


Good Day

We hope that you are well.

We humbly suggest that more domain statuses be added to WHMCS or that the user be allowed to customise and add domain statuses.

The domain statuses ie. Pending Suspension, Pending Deletion and Closed Redemption are mandatory in accordance with the dotAfrica, dotJoburg, dotDurban and dotCapetown policies.

Please refer to screenshot 1 that appears on page 17 of the dotAfrica Policy: https://registry.africa/wp-content/uploads/2019/10/dotAfrica-Published-Policies-and-Procedures.pdf

You will see in screenshot 1 that after a domain expires, it enters Pending Suspension if it is not renewed. This period lasts 5 consecutive days as soon the renewal date passes.

Thereafter, the domain enters Pending Deletion, which is another period of 5 consecutive days starting as soon as Pending Suspension ends.

Lastly, the domain enters Closed Redemption, which is a period of 20 consecutive days that starts as soon as Pending Deletion ends and this last stage ends in the domain being deleted.

Due to these statuses not being available (see screenshot of WHMCS statuses), we are non-compliant with the above policies, which affects our accreditation to operate as a Registrar.

We would greatly appreciate your consideration in adding / updating this feature and look forward to hearing from you soon.

Kind Regards,
AF Proxy Team







2 Comments

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The most important point is that these are not simply cosmetic statuses. Pending Suspension, Pending Deletion, and Closed Redemption represent distinct mandatory lifecycle stages, each with defined durations and consequences. If WHMCS cannot represent those stages, registrars may have difficulty accurately reflecting the registry's actual domain state to staff and customers. https://www.myloancare.com.co Allowing custom domain statuses would be an even more flexible solution, since different registries can have different lifecycle states and terminology. Ideally, custom statuses should also be usable in automation, renewal handling, registrar modules, notifications, and reporting.
This would be very useful