Add support for Stripe "Smarter Saved Cards" to Automatically Update CC Number and/or Exp Date
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ScottN shared this idea 5 years ago
- Payments/Billing
- 9 Comments
17
Votes
The Stripe payment gateway service (which WHMCS supports) has an awesome feature called "Smarter Saved Cards" that will automatically update a customer's card, if the bank replaces the card (new card number), or even if just the expiration date has been updated. You can read more about this feature here:
https://stripe.com/blog/smarter-saved-cards
As their site indicates, "over half of the cards stored with Stripe in the last year would stop working if they weren’t updated."
This would be very helpful to hosting providers, as we all know that we sometimes lose customers simply because their credit cards expire or stop working for charging fees. I believe we could increase customer satisfaction and reduce churn, by implementing "Smarter Saved Cards"
Stripe says "The customer.source.updated webhook will fire if your customers’ info changes." -- perhaps this is something that WHMCS could be looking for, and also update the info in WHMCS, such as expiration date, or last 4 of the card?
Thanks for considering this request.
- Scott
https://stripe.com/blog/smarter-saved-cards
As their site indicates, "over half of the cards stored with Stripe in the last year would stop working if they weren’t updated."
This would be very helpful to hosting providers, as we all know that we sometimes lose customers simply because their credit cards expire or stop working for charging fees. I believe we could increase customer satisfaction and reduce churn, by implementing "Smarter Saved Cards"
Stripe says "The customer.source.updated webhook will fire if your customers’ info changes." -- perhaps this is something that WHMCS could be looking for, and also update the info in WHMCS, such as expiration date, or last 4 of the card?
Thanks for considering this request.
- Scott
Featured Comment
I'm pleased to announce that in v8.0 we have implemented the Smarter Saved Cards webhook in v8.0. Upon updating to v8.0, the required webhook will be automatically created if Stripe is active. So you'll be able to benefit from this feature without any action required. For new Stripe users, the webhook will be created when the module is first configured.
Please test it out, and let us know your feedback during the pre-release period.
Beta information: https://beta.whmcs.com
Community Discussion: https://whmcs.community/forum/507-whmcs-80-release-candidate-discussion-board/