Add ability to disable domain validation checking - "The domain you entered is not valid"
-
George Sturley shared this idea 1 month ago
- Domains
- 1 Comment
3
Votes
As standard, many common domain extensions (i.e. .vn, .com.ng and so on) are not included in WHMCS' dist.whois.json file, meaning that people who try to place orders with those extensions will run into an error which reads: "The domain you entered is not valid"
I fully understand it's possible to solve this by following the instructions at https://help.whmcs.com/a/680893 however that is far from ideal, since there's many, many possible extensions and having to keep that up-to-date is more or less impossible.
As such, it should be possible to completely disable this functionality if desired.
I fully understand it's possible to solve this by following the instructions at https://help.whmcs.com/a/680893 however that is far from ideal, since there's many, many possible extensions and having to keep that up-to-date is more or less impossible.
As such, it should be possible to completely disable this functionality if desired.
Featured Comment
Thanks for taking the time to submit this idea.
Additional validation was added to the TLD field on the "Use own domain" option back in 2019 based on feedback from partners that they were experiencing significant support overhead dealing with customers entering invalid values in this field. It's also generally advisable to validate field data from a security standpoint.
As such, we do require the TLD field to be a recognised TLD, this can either be one of the 200+ TLDs WHMCS supports out of the box, any you add yourself, and any domains with pricing configured: https://docs.whmcs.com/troubleshooting/troubleshoot-domains/domain-availability-errors/#troubleshooting
Admins can continue to place orders for any Domain value they wish, including TLDs not included in any of the aforementioned places. So in those situations, clients can contact your Sales team and they can place the order on the client's behalf. To make this easier, you might consider overriding the
ordererrordomaininvalidlanguage string with a custom message inviting clients to contact your Sales team, even including a contact link in the message:$_LANG['ordererrordomaininvalid'] = "To place an order with this domain please <a href=\"contact.php\">contact us</a>";https://developers.whmcs.com/languages/overrides/