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When accepting a quote with split invoices, notification email option needs clarification

Websavers shared this idea 2 months ago
Under Consideration

When accepting a quote and choosing the option to split into 2 invoices (a deposit and a final payment), there's a checkbox below to "Send Invoice Notification Email", however we have two invoices. Which will it send? Just the deposit? Both?

This UI needs clarification.

If we have a choice, I believe it should only send the deposit notification as the balance invoice likely isn't due for weeks or months.

Comments (2)


Hi there,

Thanks for your suggestion.

As an immediate improvement, I have clarified the behaviour of this option in our documentation: https://docs.whmcs.com/Quotes#Accepting_a_Quote

I hope that helps!


Thanks John, that does at least make it clear that we shouldn't use that option and instead manually send the deposit invoice email.

Will leave this open to see if others also would like the option to only send the deposit notification from there, that way we can save a step in this process.