Ticket Creation on behalf of client: specify contact of client that should get ticket updates
When opening a ticket for a client, we would like to specify which contact of a client should get ticket updates.
Ticket updates are always sent to the main contact of the client.
Of course, when a contact creates the ticket, ticket updates are sent to the actual contact (which is not necessarily the main contact of the client). So we would like that same behaviour when creating a ticket for the client.