Feature Requests
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Termination Days setting individually for the product / services we are creating.

datajapan shared this idea 2 years ago
Under Consideration

Although we offer some products / services, some services require immediate termination of service due to the user's unpaid fee.

That is when, for example, a license from a third party vendor is involved. In the suspend process, the license will remain alive, so we will suffer loss of license fee.

However, the service you want to terminate is limited. In another service we offer we do not want to delete user's usage data by Terminating.

Therefore, I think that Termination Days setting individually for the product / services we are creating is necessary.

Comments (1)

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I have a similar need.

Not only do I sell hosting, but also connectivity. My service provider has now stipulated a 30 days cancellation noticed which excludes current month. In other words, if today is any day of March and I terminate with my supplier they will only terminate end of April minimum. However in my WHMCS my client can terminate immediately or end of billing period. This means that I have to pay an additional month with y supplier, but no legal binding with my client as we cannot force terminate dates based on specific products.