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Stock Control Improvments

Michael Kruger shared this idea 6 years ago
Under Consideration

When the Stock Control option for an item is enabled and the quantity is set, WHMCS does not stop an order from being placed and/or provide any type of warning to the customer if the quantity of the order is larger than what is in stock.

For example, if you want to sell IP addresses and you have a limited number of IP addresses available this would be very useful.

Comments (5)

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Beside that stock control quantity does not get adjusted after a product is terminated.

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Also... Stock gets reduced when the user is transferred to the payment gateway but not when the user paid the money. Thats really bad :(.

-Thanks-

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Dimitri Pawelski wrote:

Beside that stock control quantity does not get adjusted after a product is terminated.
Is it always safe to assume that just because someone cancels that there is now another item available to be sold? This has come up before internally and we concluded that it could lead to lots of problems if this were the behaviour since not always does an item become available for resale, or certainly not immediately at least.

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WHMCS Dev Team wrote:

Is it always safe to assume that just because someone cancels that there is now another item available to be sold? This has come up before internally and we concluded that it could lead to lots of problems if this were the behaviour since not always does an item become available for resale, or certainly not immediately at least.
This should be the default behavior but there could also be a tick box to enable/disable stock auto refill.

Adjusting the stock manually is a major inconvenience and a waste of time as its a monkey job.

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I'm surprised there's a stock control option but yet it still allows orders to be put through that are larger than the stock level. That's just asking for complaints from customers!