Feature Requests
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Save Draft option on Ticket reply(for admins)

Prateek Gupta shared this idea 6 years ago
Completed

I think we should have a save draft option on admin panel, for ticket replies

what do you think ??

Comments (4)

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I also think yes! Many times we have to pick up the phone or.. .etc...

Its a simple but very useful feature that i think it could be easily implemented.

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We temporarily copy ticket reply to ticket notes. Then, we copy it back when ready to reply.

But, we would like to have a ticket reply AUTO SAVE , ea. each 5 min., feature.

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this is the link to the main feature request regarding auto save - please vote here:

https://requests.whmcs.com/responses/enable-tinymce-editor-for-tickets-as-well-as-auto-save-functionality

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Hi Prateek, this is now possible via our auto save functionality built into 6.3. Check out the Release Notes here: http://docs.whmcs.com/Version_6.3_Release_Notes