I propose to add the fields:
- Registrant Contact
- Administrative Contact
- Technical Contact
Because during the order the customer can decide only the accountholder.
Currently, when a customer is registering a domain name, the system ask poorly for the contact details, ("Domain Registrant Information"), will be better if this information is asked in the same screen as the "additionaldomainfields" and with a more flexible process with better options to define the different sections that are displayed in the whois of a domain (owner, admin and tech), allowing different values for each contact.
Also, is a big issue when a customer want to register 2 domains with different owner, because the system only asks 1 time the "Domain Registrant Information". The only option to fix this is to create 2 different orders, each order with different domain owner/registrant. This is not intuitive and we have a lot of cases with this issues.
Depending the extension, the registry ask for legal documentation in order to modify the registrant/owner of a domain. I can understand a furious customer when he need made a legal procedure just because he has decided to register 2 or more domains in the same order...
1- More flexible options to configure contacts (owner/admin/tech)
2- Allow in the same order multiple domains, each one with different contacts
OVH is a company that has a very good domain order process. Will be very good something similar.
Agreed, this should really already be in... INCLUDE IT PLEASE WHMCS
any news about that?
This is so useful for "3rd world countries" who use EPP / Fred client for domain registration.
Please make it asap.
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