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Product overview improvements

  • scysys shared this idea 5 years ago
  • Client Area
  • 3 Comments


2 Votes
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The Product overview on: /clientarea.php?action=products is good, nut there are Customers who order the same Product multiple times.

So on there overview they see listings like:

- Test Product Orange

- Test Product Red

- Test Product Orange

- Test Product Orange

The Problem for Customers on this is to know which is the right "orange" Product to Manage it.

3 Comments

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JFSG commented 20th June 18
I strongly support this feature. It is a pain in the ass to guess the product when they all have the same name...
scysys commented 19th June 18
I would prefer an option here, to choose answers as an privat message for your team.
ProductID | Productgroup | Productname
1 | mygroup | myproduct
2 | mygroup | myproduct
3 | mygroup | myproduct
4 | mygroup | myproduct
So Customer have the same Product 4 times. If he not learned his Product ID, it takes time to find the right Product to manage.
Sure we can use the Field "Dedicated IP" on: /clientsservices.php?userid=xxx, but this not the same. Better would an new field where Customers can leave an own privat note on Product overview.
Official Response
WHMCS commented 3rd June 18
Hi there,
Can you please clarify the nature of the change you are proposing be made here?