Feature Requests
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Prevent Fake Account - Registration Confirmation

fragger shared this idea 4 years ago
Completed

We often have customer who entered wrong data at the registration form. I think it would be nice if the customer have to confirm their e-mail address.

The order was to be executed, but can only be accepted after confirmation.

Best Answer
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Client email verification was added in WHMCS 6.3. You can learn more about it at http://docs.whmcs.com/Client_Email_Verification

We took the decision at the time not to prevent completion of checkout or payment for an order prior to email verification being completed as it was feared that would affect conversions for orders. You can however impose restrictions like that should you wish via the templates and hooks.

Comments (32)

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1

There should be an option to force customer email verification before they can pay for the order. This feature will be able to provide more control over fraud orders.

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But it is not the

job of WHMCS. Search the forum and you will find 3rd party modules that will do this job

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1

Client email verification was added in WHMCS 6.3. You can learn more about it at http://docs.whmcs.com/Client_Email_Verification

We took the decision at the time not to prevent completion of checkout or payment for an order prior to email verification being completed as it was feared that would affect conversions for orders. You can however impose restrictions like that should you wish via the templates and hooks.

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1

Not a good reply WHMCS

A better reply would have been:

"We are contemplating adding new features to give merchants more flexibility in how they handle new customer verifications, non-verified customer payments, and more..."

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Good Day WHMCS Dev Team,

I understand why this decision was made by your team, I'm okay with every functions and features on new order or new client registration but what I need is a way to force the client to re-login after a new client order or new registration.

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