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Hide income figures from technical support and project management - special support dashboard?

Ed Andrea shared this idea 5 years ago
Completed

I would like to hire contractors to work on projects and use your project manager, and also give them access to trouble tickets so I can have people monitor projects at all times.

However I do not want the support personnel to see the payments or billings for the company or the individual clients. Right now you can't show the projects in the support person's dashboard without showing the income.

Income figures should only be visible to the owners/master administrators/Billing and Accounting. Not to everybody.

Best Answer
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Hi,

To achieve this, remove the "Main Homepage" permission from the user's administrator role, and tick the "Support Center Overview" permission.

Now upon login they'll see the Support Overview page (/admin/supportcenter.php) which contains no income figures.

Comments (2)

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1

Hi,

To achieve this, remove the "Main Homepage" permission from the user's administrator role, and tick the "Support Center Overview" permission.

Now upon login they'll see the Support Overview page (/admin/supportcenter.php) which contains no income figures.

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1

Be nice to have a simple tick to hide this sensitive information. If the support module is turn off and you remove the support access you get "Denied Access".