Feature Requests
Share ideas, discuss and vote on requests from other users in community

disable built in ticket module

Russ Michaels shared this idea 6 years ago
Under Consideration

Currently when you get a fraudulent order, the fraud check results don't really tell you why the order was rejected, and it was be quite time consuming to work out why, especially as the billing team may not have the technical skill to understand it and have to refer it to the support team, yada yada.

It would be better if the fraud check results actually made it more obvious, i.e. highlighted the reasons it was rejected in RED or something, as often you think it is maxmind issue, but in fact it was WHMCS that rejected the order.