Feature Requests
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Custom Invoice Status

Valentina Zanetti shared this idea 1 year ago
Under Consideration

We'd like WHMCS to have customizable invoice statuses, for reporting purposes, such as Overdue, Collections, Bad Debt and such. I saw another topic with something similar (Unpaid/Overdue status) to which this would also apply.

Comments (4)

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I agree, we would like to add on hold invoice status's for situations where there has been complications. amongst other statuses

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This would be very usefull. There should be possibility to at least add some kind of paraller statuses for invoice status ”Unpaid” to track how many invoice reminders have been manually sent by postal mail (like ”Unpaid & 1st reminder sent”, ”Unpaid & 2nd reminder sent”).

I could see this feature to be used with Batch PDF invoices when printing payment reminders to be sent via postal mail, and tracking which unpaid invoices have been already reminded.

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Yes +1. Adding this new custom invoice status such as an "Overdue" would help out to differentiate and stand out among "Unpaid" invoices, which now all look the same when you send out whether a regular invoice to pay for a first time or a First, Second, Third Invoice Overdue notices -- either that or add an ability to be able to configure Invoice's email template to custom that red upper right banner invoice status text. Therefore "Unpaid" Invoices output (PDF, etc ) to send more powerful message to a client and thus be more effective should not look exact same through out different times trying to collect its payment as mentioned i.e. 1st, 2nd, 3rd Overdue notices etc . Thank you.

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Yes +1 ! It's a really important feature !

Thanks