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Automatically mark clients "Active"

Tim K shared this idea 6 years ago
Completed

We offer an affiliate program to anyone without having to buy our products.

For that we want all client status to "Active" and we do not want cron-job automatically change to "Inactive", unless we change it manually.

How to keep all our clients the status of "Active"?

Best Answer
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The automatic status changing of clients can now be adjusted or switched off under Setup > Automation Settings.

Documentation Link: http://docs.whmcs.com/Automation_Settings#Client_Status_Update

Comments (3)

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1

Although inactive is different to closed (and active) WHMCS shouldn't be changing these values at all - please revert it back to the way it used to be, so we can use the status for they way we want them to be in our business.

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1

You can now prevent WHMCS from automatically marking client status by making the requisite change under Automation Settings. This FR can be closed.

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1

The automatic status changing of clients can now be adjusted or switched off under Setup > Automation Settings.

Documentation Link: http://docs.whmcs.com/Automation_Settings#Client_Status_Update