Feature Requests
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Slack Notifications for Private Groups

Lucas Matheus Pena shared this idea 1 month ago
Under Consideration

Hello, the WHMCS Slack notification module currently uses channels exclusively so that notifications can only be sent to public channels. The code does not use the group.list or conversations.list API commands to search for particular groups. I think if I had the option of sending tickets to private groups it would be a good idea because we could use the work groups that only the support staff has access to.