Ability to assign a specific service/product to a ticket.
-
Anonymous shared this idea 12 years ago
- Clients
- 25 Comments
80
Votes
We need select "related service" when open a new ticket for a user from admin area! Also It's very interesting to able change "Related service" in submited tickets!
Thanks
Original Forum Request:
http://forums.whmcs.com/showthread.php?36400-support-ticket-related-service-from-admin-area
Thanks
Original Forum Request:
http://forums.whmcs.com/showthread.php?36400-support-ticket-related-service-from-admin-area
Featured Comment
I'm pleased to announce that the 7.10 public beta is now live, featuring the ability to change ticket service assignments! Please test it out, and let us know your feedback during the pre-release period.
Beta information: https://beta.whmcs.com
Feature documentation: https://docs.whmcs.com/Support_Tickets#Changing_Associated_Service
Discussion: https://whmcs.community/forum/495-v710-beta-discussion/