This was suggested by user Tommy Kokko in another thread, and WHMCS Chris suggested opening a new thread to discuss it, so I'm going to do it :)
Why not a report generator where you can sort and filter any info in the database, including custom fields?
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It is great that we can add custom fields for the support ticket and to client profile, but if you'r not an PHP programmer - there is no easy way to create a new report that will represent the info in the new custom fields...
Please add this future in the upcoming release.