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Sync Due Date with Expiry Date (with no Registrar associated)

sitesme shared this idea 6 years ago
Under Consideration

We use a domain name extension that is not linked to any Registrar, it is all manual, because of its nature.

When a domain is created, the following happens:

  1. Registration Date is set to the date when the domain was bought
  2. Expiry Date is set to X years after from the Registration Date
  3. Due Date is wrongly set to 00/00/0000

What we need is pretty simple: Due Date should sync to be the SAME as the Expiry Date. I guess this makes more sense than having a 00 date.

Thank you

Comments (3)

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You are correct that would be more practical, consider though, if a domain renewal is set to two years from today as your system says it should be, then you have to manually update to correct it, a client might understand why a zero date is corrected but not why a date two years from now is corrected, this would likely lead to a support ticket from an unhappy client.

The best option here i can see is use a default whois check to pull the current expiry date of the domain and work from there.

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CDJ HOSTING wrote:

You are correct that would be more practical, consider though, if a domain renewal is set to two years from today as your system says it should be, then you have to manually update to correct it, a client might understand why a zero date is corrected but not why a date two years from now is corrected, this would likely lead to a support ticket from an unhappy client.

The best option here i can see is use a default whois check to pull the current expiry date of the domain and work from there.

I don't think this would happen.

If the client buys a domain for 2 or 3 years, both Expiry and Due Date would always follows the number of years that the domain was bought for. Therefore, this wouldn't cause any troubles at all.

A whois check for all domain names would be more than perfect but I'm not sure if this could be done for some domain name extensions due to specific restrictions.

My idea above is a start to improve the ridiculous 00/00/0000 date.

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I have reconsidered this, and it should be handled as a part of a domain sync update, Adding in a specific "Sync Pending" status to the domain and showing this on the client area as well as admin area, the zero date would then be understood for exactly what it is.

You would also find you could then use the already existing system to only sync domains that need it by checking for sync pending status, no longer any need to sync (or at least check its correct for each domain with its registrar).

Maybe using todays date at transfer would be more appropriate along with the sync status.

Would you be up for altering your feature request to include this?