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Add option to stick ticket notes to top

Star Network shared this idea 4 years ago
Under Consideration

now, after the support ticket changes in v6.3 the ticket private notes are part of the ticket Thread and not stay on top

please add an option to stick the notes to top so it's will not be part of the Thread


Comments (1)


I think this should be on high priority because it is extremely time consuming process to go through important notes when ticket thread is long.