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Reduce failed login emails

  • Billy Crook shared this idea 5 years ago
  • Admin Area
  • 2 Comments


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They're not helpful. Reduce their frequency and let admins control who receives them.

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Official Response
WHMCS commented 22nd April 19
Hi Billy,
Thanks for your suggestion.

At present, the admin login failed notification email is controlled by the "System Emails" Administrator Role Email Permission.
UNticking this option via Setup > Staff Management > Administrator Roles > Edit, will prevent this email being sent to admins which belong to that group.

Does that meet your needs, or are you looking for more granularity than currently offered?
Billy Crook commented 15th April 19
Alert emails are an unnecessary unactionable disruption to my staff. That is NOT OK.

We require a boolean be added to the role/group permissions "Receive failed logon emails". Only users in a role with this boolean true will receive then
Secondarily. we need a dropdown added to settings: Deliver failed login emails: "As they happen"," hourly", "daily". emails can be deliered as they happen, batched hourly, or batched daily.
Thirdly, there should be some length of delay after a failed login (I suggest 5 minutes), and if a successful login occurs that matches the same IP or username, then the email only goes to the user who succesfully logged in.