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Offer the ability to choose the "From" address the Contact form uses

WHMCS Nathan shared this idea 4 years ago
Under Consideration

Recently, the Contact form was changed to use the System Email as the From address when sending a pre-sales contact email to administrators.

A better resolution would be to allow users to specify whether they would like to use the System Email or the Client's email as the From address when sending a pre-sales contact email to administrators. This setting could potentially be included at Setup > General Settings > Mail.

This feature request was submitted on the behalf of a customer. If this is a feature that you would like to see possibly be included in a future version of the product please don't hesitate to comment and vote.

Comments (1)

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Alternatively, I'd like to see the contact information included included in the body of the email. In case that the reply-to address is not visible (like from mobile or external ticketing like Kayako) then the contact information is not lost or difficult to get to.