Make email field OPTIONAL when adding new client (very important for non-internet companies)
I own and operate a local tree service company that decided to use WHMCS based on a recommendation from a friend who formerly used it for a web hosting and development firm. WHMCS fit all my needs and was priced very affordably so I purchased a lifetime license.
Having said that, there is an unanticipated issue I've been experiencing as a business owner of a non-internet-related company. I don't get an email address from most of my clients who call in (and some of them are very old people and don't even use email), so it's hard for me to create new client accounts sometimes because the email field is mandatory -- and I don't always have something to put there.
When clients fill out the free estimate form on the website, we get the emails from those people. But for almost everyone else, we have the problem of not having their email address yet being forced to put in a fake email just so we can create an account for them in the client management system (WHMCS).
So on behalf of myself and every other business owner with a non-internet business, I am requested a simple feature addition on WHMCS that makes the client email optional. That's it. :-)
If a staff member could respond to this request it would be very much appreciated.
Thanks for your time,