Feature Requests
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Let customers disable auto renew on expired domain names

spiralhosting shared this idea 5 years ago
Under Consideration

At present customers can only disable auto renew on expired domain names. I think it should be possible to disable auto renew on expired domain names during their grace period (so our staff don't have to cancel the invoice/domain manually). For example, a customer has an invoice with 120 .co.uk domain names and he has sent us a list to cancel 50 of them. We'd prefer if he could turn off auto-renew himself via his client area, but he cannot because the expiry date was yesterday. Our staff have to manually cancel them.