Feature Requests
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Knowledgebase Search based upon article title

WN-Ali shared this idea 11 months ago
Under Consideration

Right now the knowledge base search results are based on CATEGORY ORDER and content of the article and not the article title, which is doing a terrible job. Customers cannot find articles with simple keywords like "cPanel login" because of the category order according to WHMCS support. When they are opening a ticket, the search results for the knowledge base articles are not relevant