Feature Requests
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Knowledgebase Search based upon article title

WN-Ali shared this idea 7 months ago
Under Consideration

Right now the knowledge base search results are based on CATEGORY ORDER and content of the article and not the article title, which is doing a terrible job. Customers cannot find articles with simple keywords like "cPanel login" because of the category order according to WHMCS support. When they are opening a ticket, the search results for the knowledge base articles are not relevant