Feature Requests
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Change Ticket ID on Ticket Deleted Log Entry

Bruno de Lima Costa shared this idea 1 year ago
Under Consideration

Today, when a ticket is created, thw WHMCS sent a email to customer com public ticket ID but when a ticket is deleted on WHMS the system save the internal ticket ID. If a ticket is deleted, I cannot to know what is internal ticket. I suggest that WHMCS register the internal and public ID on both events (created and deleted).